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Tech Door Mats

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If your job is not to provide technical support for pay, but you are tech savvy, people can quickly become dependent upon you to solve their own tech work issues. You DO have to say no or risk being extremely stressed out while your own work goes undone when someone expects that you'll come running every time they stub their little tech toe. Some people completely divorce themselves from having to learn tech and will use anyone and everyone they can as their personal tech crutch. Don't be a doormat. Say NO if you are not the campus techy. Your sanity depends on it.

Middle School Teacher from Minnesota

I have to say I really

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I have to say I really appreciated this article as it relates to providing assistance to others who may need help. I often find myself right in the middle of the technology spectrum. I have many areas of technology knowledge that I am asked to help and assist others. When these situations arise, this article serves as a great reminder to be patient with those who are struggling. I also know what is like to be in need and, again, this article reminds me that while I have a need, the person I am seeking out may not have the time, patience, or knowledge I am seeking. I feel fortunate to know what I do and am humbled when I do not...It is always good to be reminded that we are all in this technology endeavor together and that all learning is done from progressing form the "unknown" to the "known". These reminders allow us to be patient when on the giving and receiving end of technology assistance.

Teacher, Blogger - "Diary of a Public School Teacher", Global Collaborator

2) Avoid Saying "It's

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2) Avoid Saying "It's Easy"
Just because it is easy for you, doesn't mean it is easy. The phrase has a way of making people feel stupid if it was not easy for them. Just tell them you will be happy to help.
How true! The other day while helping a colleague set up her computers. She asked what I thought was an obvious question, and I made a face. I immediately apologized because I could see she was offended. We are there to help,not judge.

International Educator, Certified by the NBPTS | Educational Leader, Licens

When students teach students...

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I don't allow the "teacher" to touch the "learner"'s computer. If we followed the same philosophy when helping other teachers, they'd overcome the fear of clicking "the wrong thing."

Also, if you can make one of the teacher's students an "expert", the student can trouble-shoot a great deal.

Janet | expateducator.com

#3.5 Keep your hands off the darn mouse

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Totally agree with the Show, tell, and then let them get their hands dirty. But will go so far as to say, once you hit that point, you aren't allowed to touch the mouse again. When someone isn't doing what you want them to, it's sometimes crazy hard not to just grab the mouse and do it for them. But the second you do that, they get discouraged and are less apt to take further initiative. It beats them down. So no matter how hard it tries your patience, let them figure it out.

But nothing wrong with a hint here or there :)

Associate Professor

You forgot one - sometimes you have to say NO

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I agree with your tips, but I think you forgot one, sometimes you have to say NO. You can be taken advantage of and kill yourself helping everyone else that you don't get your own work done. I'll admit, this is something I'm still not good at, but I am trying to do better so that I can focus on my own work.

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