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Adjunct Instructor at Missouri State University

Dr. Mendler, Excellent advice

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Dr. Mendler,
Excellent advice as always! I like the idea of sharing honey before vinegar to try to get the parent on our side. I found another great resource to deal with difficult parents - it is one of the ebooks in the free collection at this link called "NTSK" http://bit.ly/hugeteachergiveaway Please keep posting awesome common-sense tips for us, Dr. Mendler!

Author, speaker, educator

Thanks Robert for your

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Thanks Robert for your comment and recommended reading.

I love the notion of keeping

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I love the notion of keeping open minded, even when under verbal abuse, as portrayed in a few of the tips here. Parents, even rude, emotional ones bring a different set of knowledge about the child that, if harnessed by the teacher, can be very useful for the welfare of the student.

There are actually a number of other techniques that can be used to defuse angry customers, and to turn around difficult parent - teacher conversations from destructive to constructive, in Building Bridges Between Home And School: The Educator's/Teacher's Guide To Dealing With Emotional And Upset Parents http://parents-teachers.com/books/synopsis.shtml

2nd grade teacher from Reno, NV

I love the quote "An angry

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I love the quote "An angry parent is better than an absent parent". Never really thought of it that way, but it is so true.

Good advice

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Thank you for your recommendations. I look forward to reading your book to get more tips.

Research and Marketing Specialist at AlphaBEST Education, Inc.

This is great! "An angry

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This is great! "An angry parent is better than an absent parent." Parents and teachers are better as a team rather than opponents.

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