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Everything that school counselors need to know, they learned in graduate school. Right? Well, sort of. While school counseling programs thoroughly prepare graduates, as with any degree, there is some on-the-job learning that isn't always covered in school. In my nearly 15 years of experience as a school counselor, I've identified three surprising skills that I use regularly and hadn't realized would be so important when I was in graduate school.

Technology Skills

Technology skills are critical for every school counselor. This doesn't mean that you have to be a guru, but a certain sense of tech savvy is key. Regular email communication with families and staff, creating class schedules, and delivering creative and meaningful lessons are among the basic skills that school counselors should possess. There are fantastic and free technology resources that can transform your counseling program and help you connect with your students to give them important information. For example, I used PowToon to share animated videos that I created with my students to explain what school counselors do.

Are you looking for creative counseling ideas? Maybe it's your first time running a grief group or helping a student with a certain issue. Maybe you're simply looking for innovative counseling ideas. You can find fantastic resources on Pinterest. My favorite pinner is S. Fuller Entirely Elementary, where you can find over 4,000 pins on school morale, small-group lessons, bulletin boards, being organized, and so much more. Are you interested in reaching out to other counselors to find resources? You can do that on Facebook! Two great pages to follow are School Counselor Central and Elementary School Counselor Exchange.

Connecting with other school counselors across the country is as simple as following a blog. You can sign up for regular updates via email, comment on posts, and ask questions, all the while learning from other professionals. One of my favorite blogs about how technology can enhance your program is The Counseling Geek. You can continue the counseling conversation on Twitter. You can also follow the American School Counselor Association for the latest updates. Twitter chats are a great way to collaborate with colleagues. Follow Dr. Erin Mason, founder of #SCCHAT (School Counselor Chat). You can follow the hashtag, or better yet, join the Twitter chat on the first Tuesday of the month, 8pm Eastern Time.

Data Analysis

As a school counselor, I never thought I would be doing so much data analysis -- and I never thought I would actually love it! School counselors regularly use data to determine the effectiveness of their programs, advocate for resources, increase program funding, conduct needs assessments of staff and students, and more. Knowing how to determine what data to collect, how to effectively and efficiently collect it, how to track progress, and how to analyze results are all necessary skills.

All of this felt daunting to me when I first started, but there are many free tools that counselors can access to make this task easier. For example, Google Forms allow you to send out free surveys and questionnaires. Results are automatically collected in a corresponding Google Sheet. Analyzing the data is simple! For a quick analysis, select "Show Summary of Responses" under the "Form" drop-down menu. This automatically and instantly generates summative graphs, including colorful pie charts and bar charts. Google has made data analysis not only easy but also fun.

Public Speaking and Presenting

Have no fear -- public speaking and presenting is not something from which school counselors should shy away! Counselors regularly advocate for program needs, for resources, and for students. The opportunity to provide information to the students, families, staff, and community is important. Often the most effective way to reach large groups is by speaking directly to them. Knowing how to communicate in this manner allows counselors to reach a larger audience on important topics. From classroom lessons, grade-level transition meetings with parents, board of education meetings, and advocating for students to the community, let your passion for this profession guide you.

Most of us are not fans of public speaking, and many of us have a great fear of it. I had always avoided public speaking until I reframed it. I remind myself that I am speaking on important topics about which I care deeply. I've learned to use Google Slides or some other presentation tool to shift the focus away from me and onto the topic itself. I don't look at presentation as a skill to attain but as a process. I still struggle to slow down when I'm nervous, pause at important points, and find creative ways to keep the audience engaged. For me, if I approach the presentation as though I'm talking to a friend, it helps me to get my message across. The more you practice, the more you will find little tricks that will help you.

In every career, there's always some on-the-job learning. What skills do you use that weren't covered in your professional training?

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Mary's picture

Great article! Counseling is so much more than it used to be. I think Angela really did a great job identifying these 3 skills. Thank you!

(2)
Keith Heggart's picture
Keith Heggart
High School Teacher from Sydney, Australia

Hi Angela,
Thanks for sharing this - made me think about the role of school counsellor a little more deeply. In my experience, I've found that teachers and school counsellors don't work together as effectively as possible - do you have any tips for encouraging collaboration? Keith.

(1)
Dorothy Hastings's picture
Dorothy Hastings
Director of First school

This is a very nice blog. First School appreciate your ideas for school counsellors. Your ideas are really very effective.

(2)
Angela Cleveland's picture
Angela Cleveland
Professional School Counselor | Anti-Bullying Specialist | Champion for equal access to #STEM | Google Certified Educator | Social Justice Advocate | Author

Thank you so much for your support! I truly appreciate your kind feedback!

Angela Cleveland's picture
Angela Cleveland
Professional School Counselor | Anti-Bullying Specialist | Champion for equal access to #STEM | Google Certified Educator | Social Justice Advocate | Author

Keith, thanks for your positive response! I read this research-based article some time ago and find it still applies to the field today: https://www.schoolcounselor.org/asca/media/asca/home/CloserLook.pdf ** I found that page 7 with the key findings could provide the foundation of a shared vision. On a different note, I curious about how the field of school counseling in Australia is similar and differs from my experience in the USA.

Angela Cleveland's picture
Angela Cleveland
Professional School Counselor | Anti-Bullying Specialist | Champion for equal access to #STEM | Google Certified Educator | Social Justice Advocate | Author

Thank you so much! :-)

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