Benjamin Zander, the conductor of the Boston Philharmonic, has a wonderful talk on how to give an A to students. On the first day of class, he tells all of his students that they will receive an A, and all they have to do for it is write him a letter -- from the perspective of the end of the year, looking back -- explaining what they did to earn that A. He marvels at the insights students share in these letters and the way that they fall in love with the person they have become. He also shares that, by putting the A up front, he has taken steps to build relationships with his students. For Benjamin Zander, it's all about how he views his students, starting from a place of asset and not deficit. He starts with the A.